If you need to reply to a service related complaint from one of your customers, here’s an easy template you can use to write an apology letter for the service complaint.
Dear Mr/Mrs/Ms (name),
The staff here at (motel name) appreciate you taking time to complete our survey during your stay at our motel. We welcome the comments of our customers as they are important to us and the improvement of our services here at (motel name).
The issues you have experienced during your stay were brought to the attention of the housekeeping department’s attention. The type of service you received or lack there of is not standard here at our motel. The attitude on the part of our employees is intolerable and will be dealt with accordingly. We apologize for any inconvenience and annoyance this may have caused.
Your comments are greatly appreciated. We hope that you consider staying at (motel name) again in the future.
Other Free Letter Templates
- Apology And Proposed Settlement For An Overshipped Item
- Apology And Request For Extension For Delivery
- Apology And Tender Of Compensation
- Apology For Accounting Errors And Past-due Notices
- Apology For Client Refund Delay
- Apology For Mistaken Past-due Notice / Accounting Error
- Apology For Not Crediting Payment
- Apology For Order Cancellation
- Apology For Sending Incorrect Order Item
- Apology To Client Regarding Employee Rudeness
- Apology To Receiver Of NSF Check
- Overshipment Apology
- Sorry Letter And Notification Of Damaged Item Replacement