Apology For Not Crediting Payment

Dear Valued Customer,

We would like to extend our sincerest gratitude to you for resolving the problem with regards to your lost payment. We identified that it was not located in your account.

We are very sorry for acquiring this mistake. We promise to send you updated notices with regards to your payment.

Please be informed that we are glad to your usual support and we promise not to commit the same mistake again.

Sincerely Yours,

(name)

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