Here’s an easy template you can use to write an apology letter for not crediting a payment.
Dear Valued Customer,
We would like to extend our sincerest gratitude to you for resolving the problem with regards to your lost payment. We identified that it was not located in your account.
We are very sorry for acquiring this mistake. We promise to send you updated notices with regards to your payment.
Please be informed that we are glad to your usual support and we promise not to commit the same mistake again.
Other Free Letter Templates
- Apology And Proposed Settlement For An Overshipped Item
- Apology And Request For Extension For Delivery
- Apology And Tender Of Compensation
- Apology For Accounting Errors And Past-due Notices
- Apology For Client Refund Delay
- Apology For Mistaken Past-due Notice / Accounting Error
- Apology For Order Cancellation
- Apology For Sending Incorrect Order Item
- Apology For Sub-standard Service
- Apology To Client Regarding Employee Rudeness
- Apology To Receiver Of NSF Check
- Overshipment Apology
- Sorry Letter And Notification Of Damaged Item Replacement