If you would like to apologize for the delay in delivery, here is a sample apology letter for late delivery.
Subject: Apology for Late Delivery
I/We would like to extend my sincere apologies for the delay in the delivery of your item(s). Due to [Reason], we had to face certain hindrances in my/our schedule. I/We am/are deeply sorry if the late delivery caused any inconveniences and frustrations. In addition to this, I/we also want to assure you that I/we am/are doing my/our best to ensure something of a similar nature does not take place again.
I/We am/are grateful to you for your patience. Despite this unfortunate occasion, you can still rely upon me/us for seamless services in the future. With your best interests in mind, I/We never allow a problem to persist.
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