Dear [name],
I’m sorry for the inconvenience caused due to the late reply but I have been caught up with [the reason] and your email got lost in the pile. However, I have gone through the subject of your message and would like to inform you that [decision].
Also, I would request you to acknowledge this mail and attach [the required information] along with the mail.
In case of any doubts, you can contact us at [attach contact information].
Sincerely,
[name]
[title]
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