If you would like to acknowledge some feedback you’ve received, here is a sample template you can use to write a letter acknowledging feedback.
To [Recipient name]
Dear, [Recipient name]
We would like to thank you for your feedback on your experience with our customer service providers. We tremendously appreciate this as it will allow us to build a better experience for our customers. The opinions of our clients are extremely valuable to us as it allows us to cater to their needs in a better way.
If you wish to convey further comments, questions, concerns, or compliments, feel free to reach out to us. We will be happy to reach out to you and improve your experience with us.
Thanking you again for your valuable feedback.