If you would like to confirm that you have received information about an order cancellation, here is a sample acknowledgment letter for order cancellation.
We have received your decision to cancel the shipment of your order with identification number [Order Number], consisting of [Items]. The cancellation request was received on [Date] and shall be processed as per the standard procedure of the company.
In case you have made any payments, they shall be refunded to you within a reasonable period. We apologize for any inconvenience and hope to engage in future business with you.