Apology Letter Without Admitting Guilt (Sample)

Date

To

[Client Name]

Subject: Apology for Without Admitting Guilt

Dear [Name],

I/We am/are sorry to know that you were disappointed with [Reason]. I am sincerely sorry for the inconvenience that has been caused. I/We have reflected on the matter and hope to never repeat it in the future. I/We hope you can accept our heartfelt apologies for the trouble caused.

I/We understand the terrible confusion and inconvenience this incident has caused you. I/We hope you can recover from this well. Please forgive me/us. I/We look forward to our association again. I/We also hope that this incident can be put behind us. After all, it was an unintentional mistake through and through.

Sincerely,

[Your Name]