If you have received a request for flexible working hours from your employee, here is a sample template you can use to write a letter acknowledging a flexible working request.
To [Recipient name]
Dear, [Recipient name]
I have received your request for flexible working. I appreciate the time you have taken to convey your request. It will be considered carefully.
A meeting will take place on [Date] at [Time] with the purpose of discussing and considering your flexible working request in accordance with our Flexible Working Policy. You have the right to be accompanied by a colleague or representative to exercise their role per our Flexible Working Policy.
Other colleagues can be consulted to discuss your request. Relevant documents with copies should be carried to the meeting at the stipulated time. A confirmation of your presence at the meeting is required.