Letter To Respond To A Report

Here is a sample template you can use to write a letter to respond to report.

[Recipients Name]

[Address line]

[State, ZIP Code]

Dear [Recipients Name],

I am writing this letter to inform you that, unfortunately, we will not be able to replace your [Item], we are very sorry that you are not happy with our product. The reason for refusing the replacement is that the product has already been taken out of the box, and its packaging has been damaged. We hope that you can find an understanding of why we can not accept your offer. 

Thank you for buying products at [Company], and we hope this will be the last bad experience you had with our company. 


[Senders Name]

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